CREATIVITY - Each training programme needs to engage delegates afresh. We use an incredible mix of training styles from the unique Phone Delivered Training™ to Executive Coaching, from Forum Theatre to Classic Classroom delivery. COMMUNICATION – People are most likely to change behaviours when they have bought into the need for change. That's why we choose our instructors, coaches and consultants for their inspirational qualities as well as their skills and knowledge.

You can all learn new knowledge and skills that lets you better run and repair the plant and equipment! There are hundreds of maintenance management and reliability training topics covered within this website. Please use the navigation links above to browse Books, CDs, Software.

Search hundreds of articles from Business Facilities magazine, Today's Facility Manager magazine and other valuable resources relevant to expanding and relocating your business, construction, modernization, green issues, renovation, facility management, and the purchasing of facility products and services.

Members are also exposed to opportunities that may not be available to them in their regular workplaces – such as running Special Interest Groups, Chairing meetings, leading working groups, writing or reviewing white papers and/or presenting at seminars. In short, you can be as involved as you choose to be. A major contributor to industry 'best practice' and Standards worldwide, itSMF works in partnership with a wide range of governmental and standards bodies around the world. It focuses on providing a framework to structure IT-related activities and the interactions of IT technical personnel with business customers and users.

Service Management Expo is organised by UBM Live, a leading, diversified business-to-business media company. Our core purpose is to connect and enhance business communities, helping the markets we serve to grow and prosper through our value-rich, market-leading media products and services.

Work Order Software for dispatching service vehicles or personnel, dispatch work orders to service technicians using real time communication, GPS, mapping software, and scheduling software for work orders.

SMG measures the customer experience at the unit level. We provide everyone from the CEO to the unit managers with actionable data and comparative metrics on their performance. Our singular focus is helping multi-unit companies drive same-store sales growth. We can tell you: What drives customer satisfaction, How satisfaction drives loyalty, How loyalty drives sales growth. No one is better at what we do, because it’s all we do.

We also understand that emergencies do not conform to regular business hours, so we offer 24/7 emergency services. We are dedicated to keeping your valuable equipment running at full effectiveness at all times.

We also have a large inventory of machine and control parts available to support both, our customers, and AMI Field Engineers. Our Parts Team has extensive hands-on experience on the equipment that we service, and they are available to answer your questions and help you find the parts you need, quickly!

Field Connect provides an easy means for you to capture & store all your client information in a central database. Accessing any current or historical client job and financial information is done via a simple search facility. When your office receives an order, the information about the job is entered in Field Connect - this includes dates & times, specific instructions & any other pertinent data you want to capture. This job information and details about the status of the job can instantly be exchanged between your admin staff and field workers using their mobile phones or PDA’s.

During that period Linde has also doubled the number of service technicians it has in the field. The personnel and technology investments have already paid major dividends for operators of Linde equipment by providing quicker response times and improved first-time fix rates.