Field service department management with software from Officetech.com.au.
Miracle Service has been designed using modular programming techniques. It comes 'out of the box' with a set of modules provided for the most common requirements of field service organisations.
You can build on these, however, with optional modules which can be integrated into the application environment, and provide you with expanded solutions for your servicing needs. In this way you can put together a solution which is tailor-made for your environment. As your business continues to expand, Miracle Service can expand with you, catering for the increased demands on your software solutions. Field Service is the #1 Windows Based Service Software used service departments world-wide. And its modular configuration means that it can be tailored to suit the requirements of every other service industry, too. Your people get to the right call, at the right time, with the right parts when you upgrade. With instant notification during the call taking process, your team will now know if the customer has called recently. And, if the equipment is due for a PM or under a warranty agreement - as well as the agreement's complete terms and obligations. the progam will even notify you if a piece of equipment has a service bulletin on it. Share customer, equipment and part information. Enter information once and integrate that information between the sales department, parts department, service department, and contract administrators.

Your customers immediately recognize your business as efficient and professional. Your Operations Centre knows exactly what's going on all the time. Everyone’s locations and appointment times can be seen at-a-glance by the Operations Centre. You get comprehensive reports on every aspect of your field service business.

EquipmentAtWork is a solution for heavy equipment schedulers where time is critical, the accuracy of scheduling imperative and the ability to meet customer deadlines non-negotiable. AssetsAtWork is a solution for the management and traceability of assets and people and ensuring service requirements are met and the assets operate at their peak performance.

If you need service software for service dispatch, service technician scheduling, technician mobile access, and contract administration seamlessly integrated with Microsoft Exchange and Outlook this is the field service and scheduling software for you. Advanced professional service automation is also available for project portfolio management tracking, job costing, and new product installation analysis.

The major challenges these organizations currently face include the pressure to: Increase worker productivity and reduce costs, Compete on the basis of superior after-sales service, Maximize service revenue generation. Naxtor Technologies field service mobility solution provides the means for efficient job planning, assignment and dynamic field connectivity this increasing worker productivity and reduced costs.

Stop wasting, hundreds, of hours, per month, trying to accomplish simple tasks, by doing things the hard way. ServiceCEO will manage your employees, boost your revenue & profits, reduce operating costs and give you a clear integrated view of your entire service operations.

Whether your focus is on larger projects, repair service or both, we manage all their activities. For projects we provide Estimating, Job Costing, Job Stages, Payment Plans, Change Order, advanced Purchasing/Quoting, Scheduling and Dispatching features that tightly integrates with your projects and work orders.

In addition to this, it works seamlessly with QuickBooks Enterprise Solutions 9.0 to keep your financial and field service data totally in sync. Best of all, one user license for Field Service Management ES is included with Enterprise Solutions' Full Service Plan.1

TSM is more than just a software company. It is committed to helping service companies solve their business problems and find hidden profits they don't even know they have. Designed around the business cycle of field operation to automate and streamline service management workflow, the Service Manager (TSM) products are well-suited to the needs of Field Service Operations.

It was created from a point of view of a Field Service Company, not an accounting/IT background and was designed with the suggestions, advise and ‘ wish list’ of many service managers in the SME Field Service Management Industry.

Depending on their needs, organisations can choose the mot suitable solution that will provide strategic value through the following functionality: Service Call Management, Service Dispatch and Graphical Scheduling, Maintenance Contract, Document Management, Returns & Depot Management, Quoting & Invoicing, Mobile Computing, Reporting & Analysis.